Account and data

Delete your Loop Tasker account

Start a deletion request, understand the recovery period and manage subscriptions separately.

Request deletion without installing the app

Loop Tasker is operated by Archura Digital Solutions AB. You can request deletion of your account and associated data without reinstalling the mobile app.

Email hey@looptasker.com with the subject “Loop Tasker account deletion”. Send the request from the email address associated with your Loop Tasker account. If you used Apple's Hide My Email or no longer have access to that address, tell us this so we can help verify ownership. Do not send your password, verification codes, payment card number or identity documents in the initial request.

Say whether you want the usual 30-day recovery period or deletion without that period. We verify ownership before processing the request and will tell you when processing is scheduled and when it is complete. This support route does not require you to purchase a membership or install the app. A support request is not an automatically executed deletion and does not guarantee a one-hour response.

Delete from the app or web app

  1. Sign in to your Loop Tasker account.
  2. Open Settings → Account → Delete account.
  3. Read the subscription and retained-record information.
  4. Keep the 30-day recovery period, or explicitly select deletion without that period, then confirm.

Both options deactivate the account. With the recovery period, you can sign in to cancel before processing begins. Without it, the automatic worker normally starts within one hour and the request cannot be cancelled. A completion email is sent. An active paid membership does not prevent deletion. If shared-workspace ownership or administrator access prevents the automatic flow, contact the address above so the request can be handled without losing someone else's data.

What is deleted and what may be retained

Account processing removes your sign-in account, profile, personal Spaces and their tasks, Journal and related personal-context content, uploaded personal files and integration credentials. Shared workspace contributions and copies published or exported elsewhere may need separate handling; include these in your request so they can be assessed. Removing membership alone does not erase every shared contribution.

Required billing, transaction-ownership, security and audit records may be retained for accounting, fraud prevention and legal claims. Backups, logs, device caches and third-party copies have separate lifecycles. The 30-day recovery period is not a promise that every retained record is erased on the same day. Our Privacy Policy explains these categories and how to ask about their retention.

Subscriptions are separate

Deleting the app or your account does not cancel an Apple, Google Play or Stripe subscription and does not itself issue a refund. Cancel recurring billing through Apple subscriptions, Google Play subscriptions or Settings → Plan and billing for a web purchase. You can still request account deletion while a subscription is active.

Delete selected data without deleting the account

Tasks, Spaces and Journal entries can be moved to Trash in the app. Ordinary Trash becomes eligible for permanent cleanup after 30 days. You can also email hey@looptasker.com with the subject “Loop Tasker data deletion” and identify the data you want removed while keeping your account. We may need to verify ownership and clarify shared or legally retained records. Do not attach the private content itself unless we need it and agree a suitable way to receive it.